Your staff can easily enroll customers into your marketing/loyalty program through your point-of-sale system. Thirdshelf automatically syncs customer records from your POS.
Your customers can sign themselves up for your marketing/loyalty program on your website. Build a custom sign-up page and define what customer data you want to capture.
Your customers can sign themselves up for your marketing/loyalty program on your social media pages. Build a custom sign-up page and define what customer data you want to capture.
You can run your marketing/loyalty program in as many languages as you like and let your customers choose what language they prefer to receive communications in.
You can segment customers and create dynamic lists based on age, birthday, month and year, as well as gender.
You can segment customers and create dynamic lists based on how often (frequency) they shop at your store(s).
You can segment customers and create dynamic lists based on how much they spend at your store(s).
You can segment customers and create dynamic lists based on how recently they shopped at your store(s).
You can easily create and send email offers and communications to your customers directly from within Thirdshelf.
You can create customer offers or pick a template to customize from our library of templates. Create a marketing calender for the year in one sitting.
You can create and automate an invitiation and incentive for all new customers to join your marketing/loyalty program.
You can create and automate birthday offers and post-purchase follow-up offers for customers who are members of your marketing/loyaty program.
Activate retention offers and Thirdshelf will automatically look for at risk and dormant cutomers and send them offers to get them back in store.
Create a loyalty program where customers earn rewards and benefits when they reach certain levels (example: bronze, silver, gold etc.).
Create a loyalty program that allows your customers to spend points they earn to buy things in your store.
Create a loyalty program where customers earn cash back or a percentage off everytime they spend a certain amount (example: $5 back for every $100 spent).
Create a loyalty program based on how many units of a certain product or brand customers buy (example: buy 3 get 1 free).
You can mix and match the four loyalty program models to create an even more unique program for your business.
You can create exclusion or accelerator rules for loyalty earning based on product categories, product brands and customer types.
A customer that has opted-in to your marketing and/or loyalty program. Other customers profiles in your POS do not count towards your billing - you get analytics on them, but we don’t charge you.
Yes, our onboarding service includes helping you define a loyalty marketing program that will work for your business. This is offered at no extra charge.
We charge you at the end of each month based on the number of Active Members you have.
Yes, we offer a migration service for a one-time fee. We can usually match your existing program and migrate loyalty balances. To be sure, setup a free consultation with us here.
Yes, you can upgrade or downgrade your plan at any time either during the month or at the end of the month. Any changes made "in month" will apply starting the next month.
Yes, your customer list belongs to you and you can export it from your Thirdshelf account at any time, at no cost.
Yes, you can cancel your account at any time. Your account will be active and charges will apply for your last month regardless of when in the month you cancelled.
No, Thirdshelf only works with POS systems that we integrate to, but we regularly add new integrations and would be happy to discuss the timing for an integration to the system you use. Book us here: www.thirdshelf.com/bookacall